Privacy policy

Who we are

Motagon s.r.o., Lomnického 1742/2a, Nusle, 140 00 Praha 4, Czech Republic, is the data controller for personal data collected through this website.

What we collect

When you submit an enquiry form we collect the name, organisation, email address, country and message you provide, together with your stated audience category. Analytics are used only with your consent.

Why we process it

To respond to your enquiry and, where relevant, to manage a business relationship with you. The legal basis is our legitimate interest in responding to enquiries, or the performance of a contract.

How long we keep it

Enquiry correspondence is retained for three years from our last contact with you, which matches the general limitation period under the Czech Civil Code, and then deleted. Subscription data is kept until you unsubscribe. Healthcare professional account records are kept for the life of the account and three years after it closes.

Email updates you ask for

Where you subscribe to company news, product availability updates or event invitations, we use your email address, and your profession where you give it, only to send what you subscribed to. Each is a separate consent, recorded with the date and the wording you agreed to, and every email carries an unsubscribe link. Product availability updates are sent only to healthcare professionals and pharmacies. We do not share subscriber lists with anyone.

Your rights

Under the GDPR you have the right to access, rectify, erase, restrict and object to processing, and the right to data portability. Contact motagon@motagon.eu. You may also complain to the Czech Office for Personal Data Protection (ÚOOÚ).

Sharing

We do not sell personal data. We share it with service providers acting on our instructions, under written agreement.